I. Course Objectives

This Leadership Skill training course will provide you with a mix of interactive techniques, such as brief presentations by the participants, different role-plays, practical team and individual exercises, self-evaluations, and case studies.

II. Learning Outcomes

By the end of the course, participants will be able to:

• Apply breakthrough leadership and communication techniques to drive business value and become a more powerful leader.
• Implement best practices for influencing peers, managers, subordinates, customers, and other stakeholders.
• Explain how to effectively handle challenges such as delivering unpopular news, increasing team motivation, and winning hearts and minds.
• Communicate confidently in any environment, from spontaneous “elevator pitches” to high-stakes speeches and proposals that earn commitment and cooperation.
• Deliver powerful messages that lead to rapid action and that control emotion when facing resistance and conflict.
• Optimize internal communication and sell their organization’s vision, mission, and values to their team members.

III. Course Content

Topics Covered Include:

• Understanding your leadership role and its relation to communication.
• Organizing your ideas using mind mapping.
• Presenting vs. Public speaking.
• Importance of communication to any leader.
• Essentials of public speaking.
• Communicating tasks and assignments effectively.
• Communicating performance issues.